Terms and conditions

1. About these terms

These terms describe conditions for browsing the AwesomeMerch website and contacting us about custom merchandise. References to “we”, “us”, and “our” mean the business operating AwesomeMerch, and “you” means the website user.

Business identity: Awesome Merch. Address: N/A. Company registration: N/A. Applicable tax details: N/A. Contact: hello@awesomemerch.com. Effective date: October 20, 2026.

2. Using the website

Provide accurate contact and project information. If you inquire for a company, team, or other organization, you must have authority to provide its information. Do not misuse the website, interfere with its security, impersonate others, or use it for unlawful activity. Features may be unavailable, limited, or changed from time to time.

3. Inquiries are not orders

Browsing products or submitting an inquiry or quote request is non-binding: it does not place an order, commit you to a purchase, or create any payment obligation. An automated acknowledgment only confirms receipt of your inquiry.

Any quote and order terms will be provided and separately agreed before you commit to a project. Product specifications, artwork permissions, pricing, payment, approval steps, production, delivery, and any cancellation or return terms must be addressed in that separate agreement. This website inquiry does not itself authorize work or charges.

Catalogue images and product information help you discuss a project with us; they are not a guarantee of availability or an agreed production or delivery date. We will confirm the details for your proposed project separately.

4. Intellectual property and third-party services

Website branding, copy, software, and other content provided by us or our licensors remain protected by applicable intellectual property laws. You may use the website to browse and make inquiries, but may not copy or commercially exploit its protected content without permission, except as allowed by law.

You retain any rights you hold in material you provide in correspondence. Provide only material you have permission to share; sending an inquiry does not authorize unrelated advertising use of your material.

Third-party services and linked websites may have their own terms and privacy policies. Our privacy policy explains how we handle personal information. Nothing in these terms guarantees uninterrupted website access or the availability of a third-party service.

5. Responsibility and legal protections

Each party remains responsible for its obligations under applicable law. Nothing in these terms excludes or limits liability that cannot legally be excluded or limited, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence where applicable.

Mandatory consumer protections continue to apply. These terms do not establish a liability cap or exclude statutory rights.

6. Questions, disputes, and applicable law

Please contact hello@awesomemerch.com first so we can try to resolve a concern. This does not prevent you from exercising legal rights, using an available dispute-resolution service, or bringing a claim in a court with jurisdiction.

Governing law: N/A. Competent courts: N/A. Required alternative dispute-resolution information: N/A. Any choice of law or court must preserve mandatory consumer protections and any right to bring proceedings where you live that applies by law.

7. Changes to these terms

We may revise these terms for future use of the website. Effective date: October 20, 2026. If one provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.